DAW’s Return Policy:
Returns must be shipped, using a Shipping Label provided by DAW, no later than 30 days from date-of-invoice. Your return cannot be processed without using a DAW Shipping Label. Most DAW product is returnable. If a product is non-returnable it will be stated on the original invoice. Credit will be issued after the returned product has been evaluated to be in resalable condition.
How to return a product:
Before returning a product, please call DAW Customer Service at (800)252-2828. You will be provided a DAW Shipping Label, within 24 hours free of charge (except for AK foam covers & Everflex cones). All that is needed to make a return is a DAW Shipping Label. An RA Number is not needed. Returns not using a shipping label provided by DAW cannot be processed (except for AK foam covers & Everflex cones). Your DAW Return Label is valid for 5 business days, or until 30 days from date of invoice. Please be sure to ship your return before your DAW return label expires.